Visitor Services

Information Desk

Visitor information desks will be set up in front of the 3 visitor entrance gates (Center, West 1F, East). Also, information desks will be available at 3 locations inside the venue, the 2nd floor Entrance Hall, West Exhibition Hall 1F Atrium and the East Exhibition Hall 1F Galleria. The second floor entrance information desk will provide guests with general information of the venue as well as lost children service.

In-Venue Shuttle Bus

For t he f irst t ime, a free s huttle bus that connects the East and West Exhibition Halls will be available to improve convenience for the visitors.

Bus Schedule Date/Time]

Oct. 30 (Fri) 12:30 – 20:00
Oct. 31 (Sat) – Nov. 8 (Sun) 10:00 – 20:00 (until 18:00 on Sundays)

Bus Type

Large Pickup Bus (76 Passengers): 5 Busses/day

Bus Route

Approximately 3 minutes between busses, approximately 15 minutes round trip

Sale of Japanese Motor Vehicles Guidebook

The sales stands for the Japanese Motor Vehicles Guidebook will be set up at 3 locations (East Hall 2, East Hall 5 and Atrium). Along with the always popular cloth Eco-Bags (\300) and Nikkan Jidosha Shimbun's official guide to the Show, the Tokyo Motor Show Guide 2015 (Supervision: Japan Automobile Manufacturers Association, Inc.; ¥500 <including tax>), the only complete almanac of domestically produced vehicles, the Japanese Motor Vehicles Guidebook 2015-2016 (Vol. 62) will be available for purchase at three sales stands. Also, for the duration of the Show, holders of Japanese Motor Vehicles Guidebook coupons can exchange their coupons for a copy of the Guidebook at these sales stands.

Outline of the Japanese Motor Vehicles Guidebook 2015-2016 (Vol. 62)

Infant and Toddler Nursery Service Center

In order to elevate the hospitality level for families, a service center for feeding and diaper changing will be established on the 1st floor of the East Exhibition Hall 1 entrance area. Nursing staff will be stationed during the show times and will cater to the need for keeping children from 3 to 6 years old.

Blood Drive and Bone Marrow Bank Corner

By request of the Japanese Red Cross Society, two blood drive buses where visitors can donate blood will be set up throughout the 9 General Public Days (Saturday, October 31st to Sunday, November 8th), one outside the east end of the East Exhibition Hall 1F Galleria, and one outside the West Exhibition Hall Atrium. (results from the 43rd Show: 1,226 blood donors and 55 new bone marrow donors registered)

Parcel Delivery Services

The service corner, located in the 2nd floor Entrance Hall, offers Sagawa Express delivery services. Also, all three convenience stores within the venue offer their own delivery services. (Kuroneko Yamato at Family Mart/Seven Eleven, Yu-pack at Lawson)

Visitor & Business Center

The Visitor & Business Center, located on the 2nd floor Entrance Hall, provides support functions for exhibition business needs (fees required). Services include photocopying, fax transmission, public wireless Internet, meeting rooms, computer space, data output, large scale printing and panel creation, rapid business card printing, lamination, various rentals (inquire for details), as well as cloak and storage.

ATM Services

The 2nd floor Entrance Hall ATM corner contains Mizuho Bank, Tokyo Star Bank, Seven Bank, and Japan Post Bank ATMs. The convenience stores located in Tokyo Big Sight also offer ATMs which can be used with cards from partner banks such as major city banks.

Prayer Room

A prayer room is available within the visitor & business center located at the Entrance Hall. 2 staff members will be on standby and will attend Muslim prayers. A maximum of 3 people can use the facilities at the same time.

5 prayers per day